About SEPHORA
Reviews for SEPHORA
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Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 11AM - 5PM
Sephora: Where Beauty Meets Exceptional Service At Sephora, customers are welcomed into a world of beauty, where their unique style is celebrated. From fan-favorite brands like FENTY BEAUTY by Rihanna to skincare favorites like Drunk Elephant and Tatcha, Sephora offers a diverse range of high-quality products. Shoppers can also explore affordable options from the Sephora Collection. While the store can get quite busy at times, the Sephora team strives to provide exceptional customer service. One shopper was disappointed when two associates were unable to assist them, but the experience was turned around by the exceptional care of Evi, who went above and beyond to help the customer find the perfect products, even creating samples. Sephora's makeup services also receive high praise, with customers raving about their experiences with talented artists like Lily. Customers feel transformed and more beautiful than ever after their appointments, thanks to the experts' product knowledge and personalized techniques. The store's knowledgeable and passionate staff, like Kaitlin, are the true gems of Sephora. They listen intuitively, understand each customer's unique needs, and deliver tailored recommendations to help them achieve their beauty goals. Customers leave feeling empowered, radiant, and eager to return. With its inclusive atmosphere, diverse product selection, and dedicated team, Sephora continues to be a destination for beauty enthusiasts to indulge, explore, and discover their perfect match.
not going to lie haven't always had the best experience in this store ! HOWEVER, there's a different staff and they are wonderful.
Backstory and this is relevant . i've worn the same signature fragrance for over 20 years and had a baby unexpected at 40 years old dealing with major postpartum and my fragrance completely changed. I literally spent the entire last year trying to find a signature fragrance and no matter what I try. I just didn't like I've literally done six different trips to the store spending a lot of time ordered so many off-line and then finally one girl gave me her entire undivided attention and has literally been phenomenal
Her name is Lily!...read full review
I visited Sephora on February 28, 2026, and the store was extremely crowded. I understand busy days happen, but I was disappointed that when I asked two associates for help, both told me to “hold on” and never came back. That part of the experience felt dismissive and frustrating.
That said, I want to give credit where it’s due. The Saint Laurent representative was incredibly kind and informative. Even though I wasn’t initially shopping the brand, he took the time to educate me on the products and made sure I felt acknowledged.
Most importantly, Evi (I hope I’m spelling her name correctly) completely turned my experience around. She was patient,...read full review
I had a makeup appointment with Lily ahead of a ball I was attending. She did a phenomenal job, and took the time to explain the products she was using and techniques she was using! I've never felt more beautiful than I did after this visit. Can't recommend her highly enough!