About M&R Mechanical Services
M&R Mechanical Services is a trusted business known for its reliable and knowledgeable staff. The team includes representatives like Rob and Tony, who take the time to address customers' concerns and ensure their needs are met. The technicians, such as Pedro, Jake, Alex, and Shaun, are praised for their capability and conscientiousness. Stephen is recognized for his quick diagnostic skills and friendly manner. The company is also commended for its timely and problem-free installation of heat pumps at the agreed price. Recently, during a cold spell, the company replaced a 50-year-old boiler after a thorough assessment and quick scheduling. The installation team, including Dex, Jake, Josh, and Tony, was professional, respectful, and cleaned up after finishing in one day. Tony checked on the progress twice and made necessary adjustments. Customers are very happy with the work and professionalism of the entire team and highly recommend M&R for heating repair or replacement. The company also received praise for outstanding service from staff like Tom M. and Gerry, who went above and beyond to ensure HVAC systems were repaired and optimized for peak performance. Their punctuality, professionalism, and friendly approach made the experience pleasant and stress-free. Additionally, Jesse, a service technician, responded quickly to an AC issue, fixed the problem, serviced the unit, and explained everything clearly. Overall, M&R Mechanical Services continues to earn high praise for their expertise, customer care, and quality work.
The representative Rob was a pleasure to deal with. Right on time for appointment. Very knowledgeable taking the time to address all of my concerns. A true service professional.
Working with Michael Barnett has been very helpful. He is responsive, provides good customer service. He is attentive and listens to my concerns and questions. Michael has offered suggestions and information for me to based my decisions upon. He has provided me with a very good solution for my HVAC needs.
Recently, during the cold spell, our boiler began acting up, turning on intermittently with just a little nudge each day. After reaching out to several companies for estimates, we chose M&R to replace our 50-year-old boiler. Tom was the first to arrive to assess the situation and provide an estimate. Once we decided to move forward, M&R was responsive and punctual with their appointments. The team handling the installation consisted of Dex, Jake, Josh, and Tony. They were professional, respectful of our property, and made sure to clean up the area around the boiler. The installation was completed in one day. Tony also stopped by twice to check on the progress and made adjustments to sync up our zones. We are very happy with the work and professionalism of the entire team and are glad to recommend M&R to anyone in need of heating repair or replacement.