About Roto-Rooter Plumbing & Water Cleanup
Based on the reviews, Roto-Rooter Plumbing & Water Cleanup is a trusted, local plumbing company. Customers highly recommend their service. Technicians like Charles and his crew are kind, thorough, and professional. They explain everything upfront and keep customers informed. They arrive promptly, often within 45 minutes, and complete the problem in a timely manner. The service is fast, efficient, and effective. Technicians are very helpful and spend multiple hours when needed. They are cautious about not making a mess and take steps to prevent it. They make sure everything is working before leaving. Customers hope not to need them again, but will call if they do.
Jon from the moment that I met him was professional and extremely knowledgeable. He took the time to walk me through the process and I found that his passion for his craft was extraordinary.
My sewer drain got clogged, but I didn't know what it was at the time. Called Roto-Rooter just in case. They diagnosed and solved the problem within minutes. Cleared the clog, cleaned and dried the basement, moved the damaged items out and dealt with insurance. Truly amazing company!
Unfortunately we need repairs to our pipes, the 2 gentlemen that came out to assess the situation and detect what the problem was were fantastic. The situation not the greatest but to no fault of them, and there was no pressure in hiring them for the job repair that is needed. We were given a quote and emailed the estimate to which we can decide to go with Roto Rooter or not. We were given advice on how to lessen our issues until repair can be done by both technicians. They do offer financing, which is good so you don’t have to come up with the full amount right away. All and all I would definitely call them again if there is an issue.