Optometrists near Colchester

“Everyone in the office was polite and professional. Being my son’s first eye appointment he felt comfortable with the staff. They were patience with him throughout the visit.“

“Dr. Dempsey was wonderful to work with. He was patient and accommodating while figuring out my complex situation.“

“Dr. McKeown literally saved my vision. I have been going to tri-county for years, despite moving away from the area. Dr. Mckeown has always been patient, and through. However, a few weeks ago, I experienced a visual disturbance which set off a cascade of other symptoms resulting in a trip to the ER. The ER did some Cat scans and blood work and told me I was fine and to follow up with my PCP. I followed up the following Monday. My PCP suggested I follow up with my eye doctor, as my symptoms and blood work indicated it could be something called giant cell arteritis. Dr. McKeown confirmed that there was AION. Following this visit I proactively reached out to a rheumatologist, who initially dismissed my symptoms, blood work and the diagnosis. However, after they spoke with Dr. Mckeown, they decided to begin the course of IV Steroids to reduce the inflammation. After seeing the ophthalmologist, they confirmed the steroids were working. The nerve now looks good and there is minimal lasting damage. He was the only one that took this seriously and I can't thank him enough!“

“Overall a good office and provider, but I had some issues on my last visit.
Context:
Without going into too much detail, I have a lifelong history of fairly severe refractive error but still correctable by glasses and/or contact lenses.

My dumb mistake was not bringing my prior prescription with me. However, I had seen Dr Rafalowski about 2.5 years ago and thought he would have my records. Regardless, getting to the refraction was a struggle for various reasons, I could have spoken up more to try to find my records.

Overall, Dr Rafalowsky and his staff go the extra distance to help, including weekend hours and forgoing the dreaded eye dilation if possible.“