R.Buck Heating & Air Conditioning

Mar 2024

I am so surprised to see any bad ratings for R Buck - we purchased our home in Nov of 2020 and have used them several times - today, as always, the service was perfect. Knowledgeable technicians, appointments set in a timely manner and friendly staff. No one likes to pair for repairs but the prices don't give me a heart attack either. I would give them 10 stars if I could. Thank you Matt D. for today's service!

May 2023

My review is very mixed for a good reason. I was having an A/C issue with my admittedly older A/C unit. The guy came out and did one thing but then did something else that he claimed was a bit pricey (for which I said, well don't, then) but he said he'd "cut me a break"...I even tipped him. Anyway, I get the full bill and it was the full price I had said no to! I called them and they made it right but I feel the guy was either conning me, or his employer. So, to be fair, he solved the issue...but he wasn't honest to me, possibly not to his employer, or both.

Dec 2022

Water pooling on the floor below the new AC unit. I called and talked to the wonderful and helpful Theresa. She scheduled a tech visit the very next morning. The very knowledgeable and pleasant Jeff came out, found a rather unusual problem, fixed it and explained it to me. R Buck has been fantastic resource since they installed my new HVAC system last year! I appreciate the efficiency and the pleasantness of everyone! Thanks for being there for me Randy and crew!Services: HVAC system repair