About SSPWaste, Inc.
Shirley Septic Pumping, Inc. is a reliable and responsive septic service provider. They promptly attend to septic tank pumping needs, offering competitive pricing. The company is willing to work with customers to resolve any billing discrepancies. Additionally, they provide other services such as cleaning and removing abandoned toilet units, making them a valuable resource for property owners. Shirley Septic Pumping, Inc. also offers bear-proof trash cans, which they promptly deliver to customers, helping to mitigate bear-related issues. What sets them apart is their supportive and caring staff, who go above and beyond to assist customers in times of need. With their helpful and accommodating approach, it's no wonder customers appreciate their services.
We chose this trash company when we first moved in to our home. They complained about weight when I could move and lift the can myself - then refused to take the bin. They do not recycle. It gets thrown in withe the trash. When I called to ask about it, a super brainy person told me the truck separates it. I was not born yesterday!! No one answers the phones. They do not tell you that they charge a ridiculous admin fee when you quit their service. I had JUST paid 3 months of service then cancelled because we listed the house for sale and they did not return 1c of my money. I have asked about it twice. No reply via email and as I said, no one answers the phones...read full review
Long time customer, have always had great service and few issues. I will sometimes miss putting my trash cans out before the drivers gets to my house, and our driver always looks inside the cans (which are set aside) and will empty them even if they aren't out yet. This week we had birds get into a can and make a mess, and Mike (driver) told me to let him get the mess cleaned up. He then got out of his truck and helped pick it all up and put my cans back to the side. This is really appreciated and not part of his job. It's so nice to see that he cares about his customers and people on the route.
Probably not a great choice to go with for trash service. Stuck because they are in contract with our HOA, but if you have any other option, I would do that. Trucks dump oil and hydraulic fluid on your streets, can’t recycle most recyclables, and for some reason they either have to kick over your trash bins after they empty it, or just leave your lids and open which isn’t the most pleasant experience during/after snow and rain storms.