About Apria Healthcare
Apria Healthcare is a leading provider of home respiratory services and medical equipment, serving over 1.8 million patients annually. The company has over 325 locations throughout the United States and offers a range of services, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition, and negative pressure wound therapy. Apria Healthcare is known for its customer service, with employees who are pleasant and helpful in guiding patients through the process. The company's staff are knowledgeable and invested in their patients' success, providing personalized attention and support. Patients appreciate the quick delivery and pickup, even on holidays like Thanksgiving, and the efficient replacement of essential equipment such as CPAP machines. While some find communication and scheduling to be cumbersome and inefficient, the company's staff are committed to resolving issues and ensuring patients receive the care they need. Many patients report improved sleep and comfort using their CPAP machines, and are grateful for the rapid response and support from Apria Healthcare staff.
My baby was born premature & needed oxygen to go home. It was a struggle to get these people to give me a new tank after 3 days. I had to call every day & when she was about to run out & I was in tears they finally took me serious. They were NEVER able to give me a set time to come to my house they always gave me 4 hour ranges and they created 2 profiles for my daughter so they kept missing notes.
One guy came over and dropped of some tanks and showed me how to work them & he hooked my baby up to a new tank but did not turn it on. I only noticed it was off when I moved it and my baby had been with out oxygen for like 20 minutes. They had me do a sleep test on my...read full review
Heart Dr referred me for an overnight oximetry (at home sleep study). This was the place to pick up the device I had to wear. It was a little tricky at first doc had to send the request several times. They called and texted me to pick up the device, but when I called them back they had no record of me needing one. Finally got it all resolved. They had one available for me next day pick up. Apria was easy to find, lots of parking and the staff was helpful. The loaner device i got seems high quality and clean, packaged with good instructions. Not sure what my bill from this place will look like yet but so far so good. Decent experience with this company.
I have experienced many great service !! I want to mention Grabrile, Brenda and Alisa with remarkable customer service !! And the terrific delivery men awesome customer care and service to me: Ricgo, Adam and Logan. These guys are GREAT !! Super helpful and Highly professional. Thank you all very much and wish you all a wonderful healthy New Year’s !!