About Lakewood Endoscopy Center
Lakewood Endoscopy Center, part of Rocky Mountain Gastroenterology, is recognized for its dedicated staff and patient-centered approach. The center has received positive feedback for its friendly and professional atmosphere, especially praising the receptionist and nursing staff for their excellent bedside manner and ability to make patients feel comfortable during procedures such as colonoscopies. Patients value the warm and welcoming attitude of the doctors and nurses, which greatly contributes to a positive experience at the facility. Many reviews highlight exceptional care, with staff members expressing genuine concern and thoroughly explaining what to expect. The timely scheduling and efficiency of the procedures further enhance patient satisfaction. However, some reviews still point out issues with the scheduling and billing processes. While the medical staff is highly commended, the administrative side has faced criticism for rude interactions and complications with billing. Patients have reported unexpected costs after insurance adjustments and confusion regarding out-of-pocket expenses due to multiple bills from different providers. Overall, Lakewood Endoscopy Center provides a caring environment with skilled healthcare professionals. While potential patients can expect compassionate care, they should also be prepared for potential administrative challenges during the scheduling and billing phases of their care.
Well, I’ve gotten nowhere with this location who has not refunded us my husband‘s colonoscopy procedure back from March which our insurance paid in September and we’ve been lied to a few times over and over and told different things to Blue Cross Blue Shield and they have yet to cut a check and mail it to us. Do not trust paying for a procedure that your insurance covers in advance ever.!!
I have called numerous times left messages gotten Blue Cross Blue Shield involved and to no avail now I’m going to escalate this as a legal issue to the state Attorney General’s office because this should’ve been refunded within 30 days and if not, I’ll go to the news...read full review
Colonoscopy is nothing most look forward to but obviously an important procedure in taking care of yourself. The important steps of Prep is not exactly fun. My Physician recommended me to schedule another Colonoscopy as it had been 5 yrs since my first one.
The Prep upfront prior to the Procedure is of the utmost importance & Warning: Read thru all the steps, there are plenty as what not to drink, eat etc. , read thru more than once to get the steps correctly as it could be easy to mess up! And who would want to have to come back & go thru this again!
As I often check reviews on so many of the things I do, I researched RMG Lakewood, & thought ok well...read full review
I read reviews regarding other facilities. Some were appalling. There were NOT any red flags about Lakewood Endoscopy Center. So I made my appointment.
This place is run as it should be. The people are friendly. They expressed genuine concern about my being there and explained the process thoroughly. They took me in right on schedule and had finished the procedure in the time frame that I was told previously. My wife was in the waiting area to take me home and was by my side as they woke me up.
The doctor discussed the results very thoroughly, even though it wasn’t what I wanted to hear. I am very confident that they will contact me in a few days to let...read full review