PREFERRED HOMECARE

Preferred Homecare is dedicated to providing exceptional support and services for patients managing chronic illnesses. The business offers 24/7 assistance and in-home instruction, ensuring clients have the necessary resources to stay safe and healthy at home. They specialize in respiratory and oxygen care, along with a full line of durable medical equipment. Customers have expressed appreciation for the friendly and knowledgeable staff who provide prompt assistance. One reviewer noted the pleasant surprise of speaking directly with a helpful professional when seeking information about supplemental oxygen. The staff members, including Jessica and Bekah, were praised for their ability to guide customers through the process, which alleviated concerns during a stressful time. Additionally, Preferred Homecare has demonstrated responsiveness to equipment issues, such as replacing a malfunctioning oxygen machine quickly. Clients feel reassured knowing they can reach a real person when needed. However, there have been some scheduling challenges, with one customer expressing frustration over a missed appointment time that affected their plans. This highlights that while the service is generally commendable, there is room for improvement in communication regarding scheduling. Overall, Preferred Homecare strives to offer reliable and compassionate care, prioritizing patient safety and comfort while ensuring that clients receive the equipment and support they need.