From beginning to end, R&H was polite, professional, prompt, and a pleasure to work with. Each member of their team was easy to work with and talk to, and they helped us when our heater failed on the coldest day of the winter. We will hire them again in the future.
Isaac Bartlett
Dec 2025
We had a very disappointing experience with R & H Heating. After returning from a trip in the winter, we turned our heat back up to 70 and found that the furnace would turn on and off repeatedly and would not heat the house properly. Our indoor temperature dropped as low as 57 degrees.
R & H was called out by our landlord. The technician told us the furnace was “working,” that furnaces can be finicky, and that it just needed time to heat up. Despite the house being only 63 degrees in the winter, he said it felt warm to him and spoke to us in a way that felt dismissive, as if we didn’t understand the situation. We were told to wait all day for the temperature to maybe reach 67 and then call back the next day
Almost immediately after he left, the furnace shut off again and the temperature continued to drop. Our landlord then brought in another heating company, who identified the issue right away and fixed it quickly.
Unfortunately, R & H missed a clear problem and dismissed our concerns. Based on our experience, we would not recommend this company.
Sylvia Mill
May 2025
I’d like to give Jason five stars he came at perfect timing was very professional and had the job done quickly and safely
Bob Vangermeersch
Nov 2024
Had strange noise from furnace. Tech guy said ''combustion air inducer'' Good news ,in stock at local distributer. bad news $800 installed. Had old unit saved. Checked price online cost was Approx. $175. The tech was out of house in less than 2 hours. Had another HVAC company quote replacement ,quoted $580 Stopped by R%H and spoke to person who said ''that's the price.'' He said they paid $350 for part. with net 30 day terms they sat on my money for a month before paying the Disty. I estimate that R and H over billed me by about $200.
noco5853
Nov 2023
I have had R&H do my annual furnace maintenance and cleaning for years. I really appreciate their honesty and doing such a thorough job in maintaining my furnace.
Kendall DeJonge
Oct 2022
Thanks to Tanner for great customer service. On time, friendly, honest. Had another company come out to diagnose and they just gave us a list of $2300 worth of issues to "fix". Turns out, we had debris in the line from the motor, super simple fix that the previous tech should have found (maybe did). R&H was our original installer, and I should have reached out to them first. Thanks for the quick and honest help, and great value.Service: HVAC system maintenance
Michael
Jul 2022
When I moved to Fort Collins 6 years ago, several people recommended R & H Heating and Air to me. I rigorously maintain my HVAC system twice a year and so was very careful in my initial choice, basing it not only on recommendations but on a lot of research on-line. After 6+ years of working with them, I consider R & H unquestionably the best Heating & Air company I've ever used anywhere (and I used to live in Texas, then Oklahoma!) Everyone who has come out to work on the system has been punctual, very pleasant to work with, responsive to the (many) questions I always have, and, best of all, very knowledgeable and competent. (Because of staff shortages, they do not now offer emergency after-hours service calls, which is unfortunate because system breakdowns always seem to occur late Friday or early Saturday morning. I hope they will be able to restore this service soon.) They are a small company, and many advantages come with that. Their pricing compares favorably with (and is often better than) that of much larger companies. They have a large clientele (because they're so good), so I scheduled check ups at least a month in advance. Very strongly recommended!!Services: Repair HVAC
Susan Pankey
Jul 2022
I highly recommend these folks. We have been using their services for our home and rentals for many years. Very thorough technicians. They provide service you can count on for an extremely fair price.Services: A/C system maintenance
Mo Ryerson
Jul 2022
Very thorough technician. Chase was great!
Ted Fisher
Mar 2022
Had a maintenance check and cleaning conducted on my rental property furnace. Technician was professional and courteous and the furnace worked great.
Elaine Hild
From beginning to end, R&H was polite, professional, prompt, and a pleasure to work with. Each member of their team was easy to work with and talk to, and they helped us when our heater failed on the coldest day of the winter. We will hire them again in the future.
Isaac Bartlett
We had a very disappointing experience with R & H Heating. After returning from a trip in the winter, we turned our heat back up to 70 and found that the furnace would turn on and off repeatedly and would not heat the house properly. Our indoor temperature dropped as low as 57 degrees.
R & H was called out by our landlord. The technician told us the furnace was “working,” that furnaces can be finicky, and that it just needed time to heat up. Despite the house being only 63 degrees in the winter, he said it felt warm to him and spoke to us in a way that felt dismissive, as if we didn’t understand the situation. We were told to wait all day for the temperature to maybe reach 67 and then call back the next day
Almost immediately after he left, the furnace shut off again and the temperature continued to drop. Our landlord then brought in another heating company, who identified the issue right away and fixed it quickly.
Unfortunately, R & H missed a clear problem and dismissed our concerns. Based on our experience, we would not recommend this company.
Sylvia Mill
I’d like to give Jason five stars he came at perfect timing was very professional and had the job done quickly and safely
Bob Vangermeersch
Had strange noise from furnace. Tech guy said ''combustion air inducer'' Good news ,in stock at local distributer. bad news $800 installed. Had old unit saved. Checked price online cost was Approx. $175. The tech was out of house in less than 2 hours. Had another HVAC company quote replacement ,quoted $580 Stopped by R%H and spoke to person who said ''that's the price.'' He said they paid $350 for part. with net 30 day terms they sat on my money for a month before paying the Disty.
I estimate that R and H over billed me by about $200.
noco5853
I have had R&H do my annual furnace maintenance and cleaning for years. I really appreciate their honesty and doing such a thorough job in maintaining my furnace.
Kendall DeJonge
Thanks to Tanner for great customer service. On time, friendly, honest. Had another company come out to diagnose and they just gave us a list of $2300 worth of issues to "fix". Turns out, we had debris in the line from the motor, super simple fix that the previous tech should have found (maybe did). R&H was our original installer, and I should have reached out to them first. Thanks for the quick and honest help, and great value.Service: HVAC system maintenance
Michael
When I moved to Fort Collins 6 years ago, several people recommended R & H Heating and Air to me. I rigorously maintain my HVAC system twice a year and so was very careful in my initial choice, basing it not only on recommendations but on a lot of research on-line. After 6+ years of working with them, I consider R & H unquestionably the best Heating & Air company I've ever used anywhere (and I used to live in Texas, then Oklahoma!) Everyone who has come out to work on the system has been punctual, very pleasant to work with, responsive to the (many) questions I always have, and, best of all, very knowledgeable and competent. (Because of staff shortages, they do not now offer emergency after-hours service calls, which is unfortunate because system breakdowns always seem to occur late Friday or early Saturday morning. I hope they will be able to restore this service soon.) They are a small company, and many advantages come with that. Their pricing compares favorably with (and is often better than) that of much larger companies. They have a large clientele (because they're so good), so I scheduled check ups at least a month in advance. Very strongly recommended!!Services: Repair HVAC
Susan Pankey
I highly recommend these folks. We have been using their services for our home and rentals for many years. Very thorough technicians. They provide service you can count on for an extremely fair price.Services: A/C system maintenance
Mo Ryerson
Very thorough technician. Chase was great!
Ted Fisher
Had a maintenance check and cleaning conducted on my rental property furnace. Technician was professional and courteous and the furnace worked great.