I brought quite a few clothing items for Kim to dry clean and repair, and she did a very good job! She also “fitted” and altered a fleece jacket for my little chihuahua free of charge! Last month I brought in a quilt to be cleaned, and was told ahead of time she would need to outsource it, and unfortunately, it didn’t come out well. It was NOT her fault, but she remedied the situation where both of us felt heard and respected. Her integrity and willingness to “make things right” will bring me back to her business in the future!
July 2023
I intermittently need alterations, and Kim always does an excellent job at a fair price. I find her transparent, collaborative, and personable, and I just plain like her (and her dog)!
March 2023
Great service. There have been small issues with timing that we're always fairly resolved (such as crediting my account). I've always had a great experience here. Don't listen to the bad reviews, she's a great, honest business owner!
I brought quite a few clothing items for Kim to dry clean and repair, and she did a very good job! She also “fitted” and altered a fleece jacket for my little chihuahua free of charge! Last month I brought in a quilt to be cleaned, and was told ahead of time she would need to outsource it, and unfortunately, it didn’t come out well. It was NOT her fault, but she remedied the situation where both of us felt heard and respected. Her integrity and willingness to “make things right” will bring me back to her business in the future!
I intermittently need alterations, and Kim always does an excellent job at a fair price. I find her transparent, collaborative, and personable, and I just plain like her (and her dog)!
Great service. There have been small issues with timing that we're always fairly resolved (such as crediting my account). I've always had a great experience here. Don't listen to the bad reviews, she's a great, honest business owner!