About Egress, Inc.
Egress, Inc. is a professional and considerate company that prioritizes customer needs. Their team is kind, patient, and efficient, providing timely and clear communication throughout the project. They deliver high-quality work, including egress windows, window replacements, and regrades, at a fair price. The office staff is knowledgeable, and the crew leaves the workspace clean and tidy. Customers appreciate their excellent customer service, fair pricing, and punctuality. The workers work very hard, especially when digging out old window wells, and they do a great job cleaning up afterward so that the site looks untouched. Egress, Inc. takes care of planning, engineering, and permitting, making the process smooth for clients. They come on time, measure carefully, and explain what they will do, ensuring everything is done efficiently and professionally. Their attention to detail and dedication to quality have earned them loyal customers. The company even goes the extra mile by sending handwritten thank-you cards, demonstrating their commitment to customer satisfaction.
100% recommend calling Egress Inc for ANYHING related to window wells, windows, or water mitigation! I've worked with JC on two separate water issues in my basement, and both times he's identified the problem quickly and pointed me to solutions, even though it wasn't something Egress could help with. They're prompt, professional, and honest -- put them at the top of the list!
The group that came out got started right on time and worked efficiently throughout the morning and afternoon. They had replaced and installed 3 new window wells in about 6-7 hrs. They cleaned up, replaced the gravel around the wells, and took away all the old wood from the old wells. They checked with me to look it all over and ask any questions. I was surprised and pleased at everything. A job well done and worth every dollar. If you are looking to replace your window wells, this is the company you want to do it!
Installed two Egress Windows and my old bathroom window and I could not be more happy with the high level of professionalism, attention to detail and realizing how important it is to keep the customer in all aspects of the job well informed from start to finish. You get what you pay for and these folks are worth every cent and then some......I do not say this lightly.