About Austin & Sons Plumbing
Reviews for Austin & Sons Plumbing
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Austin & Sons Plumbing is a highly professional and reliable plumbing service known for its honest, respectful, and hardworking team. Their experienced plumbers handle a wide range of issues, from sewer and drain repairs to leak fixing, tankless water heater troubleshooting, and pipe rerouting. Customers appreciate the company's clear communication, detailed explanations, and their ability to keep clients informed throughout the process. The team’s dedication to doing the job right is evident in their thorough work, often spending multiple days ensuring everything is properly repaired and functioning. They are quick to respond to urgent requests and provide valuable advice, demonstrating honesty and integrity—such as when they referred customers to specialists for issues beyond their scope. The technicians arrive on time, work efficiently, and maintain a clean work area, which adds to the positive experience. Customers also highlight the owner’s personal involvement, checking on jobs and ensuring satisfaction. The team’s expertise extends to specific services like drain rerouting, well system troubleshooting, and tankless water heater repairs, often exceeding customer expectations. Overall, Austin & Sons Plumbing is recognized for delivering excellent value, professional service, and a friendly approach that makes plumbing problems manageable and stress-free. Whether handling leaks, installing new fixtures, or performing maintenance, this company is a trusted choice for homeowners seeking dependable plumbing solutions.
This is how a plumbing company should run its business. I had just moved into a home, and the inspection showed problems with the sewer and drainage line. The repair was arranged to be finished after closing, and I went with the plumber based on my realtor’s recommendation. The main issue had two parts: the old pipe had settled, which caused water to back up, and there were heavy tree roots with root damage in the line. The plan was to install a liner in the existing pipe to repair the damage and help protect the sewer line from more root intrusion. The plumbing crew was very professional, respectful, and hardworking from the start. They spent nearly three days at our...read full review
I had a very pleasant experience with Jeffery during an urgent plumbing visit for two leaking faucets. He arrived on time, worked efficiently, kept the area clean, and was very courteous the whole time. As soon as he came in, he politely asked if he should remove his shoes, which I really appreciated. He quickly found the issue, handled the faucet leak repair with real skill, and made sure everything was working properly before he left. It is not often you get this level of expert plumbing service along with such a friendly and experienced technician. I would gladly recommend Jeffery to anyone needing plumbing repair or leak service. They clearly have an excellent plumber...read full review
I called Tristan after I lost water service during a home project. After I explained what was going on and checked the pressure tank and water pressure, he figured out that the issue was with the well system, not the pump. Even though pump repair was something he could have handled, he was honest and pointed me in the right direction. He referred me for a full well inspection, which helped identify the real cause of the water problem and the best next step to get it fixed. I first reached out because of the strong reviews, and after speaking with him several times, I understood why people rate the service so highly. Tristan was patient, careful, and gave very helpful...read full review