Cooks Interiors
“We were having our basement finished and our contractor told us to go to Cooks Interiors to look at carpet and tile. They were absolutely wonderful in helping us select the tile for our basement bathroom and the carpet for the bedrooms. I’m sorry I can’t remember the woman’s name who helped us, but she is the one who works on Saturdays (the former owner). She was fantastic! She knew what questions to ask and even though we couldn’t tell her exactly what we were looking for, she could tell so much by what we DIDN’T like that she could guide us towards things we did like. She let us take numerous samples home with us so we could pick out paint and cabinets to match. We love the end result and have received numerous compliments. We enjoyed the experience so much that we went back to them to get a quote on new carpet for the upstairs. Michelle worked with us this time to pick out carpet. We took home numerous samples again. When the one we picked out was more money than we wanted to spend, she guided us to more samples that were in our price range. We told them that we weren’t ready to put the carpet in upstairs until the messy part of the downstairs was done. No problem, we ordered the carpet and they just held it in their warehouse until we were ready to install. By doing this, we avoided any rise in costs because we all know that everything is going up in price. When we were ready to install, I called and selected a date/time to install. When the installers arrived 20 minutes before the scheduled time I was so excited. We had removed our china and crystal from the china hutch, but everything else the installers moved. The beds, large heavy dressers, dining room table, couches, etc. This was huge for me. My husband is disabled and I am not able to move all the furniture. Other big name box stores would not move furniture. I was told I had to take all the beds apart, etc. I am willing to pay for the extra labor but they would not do it. The installers showed up and we headed out for the day. When we came home, we loved the new carpet. The installers had put things back in place (off only by a few inches, etc but that is to be expected). We do have a mobility pole in the bedroom that was off just a little and was crooked. But I called and Dan from the store and the installer Oscar came back in two days to fix it. That little bit that it was crooked (less than an inch) made a huge difference for my husband’s ability to get into and out of bed. I was very impressed with the service!!! I have driven past Cooks Interiors (right along Highway 85) for probably 20 years and never knew they were there. But I will never forget it now! Next time we need any carpet, wood floor, tile, etc this is where we will be going!! The personal service we received is what we loved and what will keep us coming back. You can’t go wrong with Cooks!”
