St. Jude Heritage Family Medicine - Yorba Linda

Feb 2023

I just had the most wonderful experience in the radiology department. My adult son has autism and sometimes has a hard time during appointments (especially if he has to wait a long time, causing his anxiety to increase). From the time I made the appointment, to checking him in today, to completing the procedure, every single staff member was so kind and helpful. The one who REALLY stood out to me was Kimberly in radiology.Thank you so much Kimberly for your time explaining what you were going to do before you did it; then, complimenting my son on doing such a great job. Allow me to return the compliment by saying you are a model of professionalism, bringing humanity into...read full review

Oct 2022

St. Jude hospital in Yorba Linda has been our go-to hospital for years. The environment is calming, all of our visits have been great, and the staffs are helpful, knowledgeable, and friendly! I would like to give a shoutout to our primary physician, Dr. Losco; we appreciate her. She is very professional and treat clients like family, I can't thank Dr. Losco enough. I highly recommend her! -Alice K

Sep 2022

I go to the Yorba Linda location as both of my sons’ pediatrician is there. However, their billing staff is horrible. My HMO has a PPO rider included for emergencies. This office always bills using the PPO rider. So every time I take my boys to the doctor, I get a bill in the mail and then have to deal with the hassle of getting it fixed. This is despite going to their designated doctor in network. The most recent bill was $704 due in 20 days. Beyond that, the secretary asks for proof of insurance on every visit despite having the same coverage for over 20 years and going to St Jude over 35 years.Also, was recently given a recommendation for an allergy panel for one...read full review