Reviews for Monument Hill Memorial Park
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Grass is dead and both my mom and dad’s markers are sinking on one side and they are covered with mud. The place for the flower vase on my dad’s marker is filled with mud so it pushes up the vase. The last time I was there I had to cut the grass away from my mom’s marker because it was almost completely covering it. I also discovered the grass growing on top of her grave was now gone and dirt covered it. The maintenance at this place is horrible. When we buried my mom in 2007 we were told the high price of her marker and slab was to pay for the maintenance of the park. Someone was lying.
I am deeply disappointed and distressed with the service I received at this cemetery. As the executor of my father's estate, I expected a level of professionalism and sensitivity during this difficult time. However, my experience was far from it.Firstly, I was not notified about the placement of my father's headstone, a basic courtesy one would expect. I shockingly discovered it through a social media post, which was both inappropriate and disrespectful. This lack of communication demonstrates a serious lapse in their duty to the families they serve.Moreover, when I reached out to the employee, Donna, for an explanation, her response was shockingly rude and dismissive....read full review
What a disgrace, I’ve seen abandoned old graveyards in better condition than this place, such a shame. I hope the families are successful in making the people that run this place do something about it. Heard rumors it was the well over a year ago but still nothing has been done. Maybe they will be forced to sell it to somebody who will actually care for it. Hopefully the CFB makes them bend over and grab their ankles for this.