About Prime Genius Heating and Air
Prime Genius Heating, Air & Appliances is a trusted HVAC partner serving West Sacramento and surrounding areas in California since 2018. The skilled team provides top-notch services, including installation, repair, and replacement of AC, furnace, and heat pump systems. Customers praise the team's professionalism, quick response, and excellent work. The technicians are commended for their helpful and courteous service, including being on time and going the extra mile to ensure customer satisfaction. The company has received positive reviews for their efficient and reliable work, even in extreme weather conditions, as they have been able to promptly diagnose and fix issues with customers' air conditioning systems. Recently, their technicians have been praised for their knowledge and professionalism, especially when working on tasks like clearing plugged condensation drain lines or replacing air conditioning units. Customers appreciate the staff's efficiency, cleanliness, and considerate attitude, which make the experience stress-free and trustworthy.
Arsalan Was amazing fast accurate friendly… I was without AC for 13 days he came and fixed in less than 45 minutes. Thank you..
Our property management provided this service for our AC which stopped running. Arsalan was sent out to assist us and did a very quick and efficient job clearing up the issue and got our AC running again in about 30 minutes. Arsalan was very friendly, kind, helpful, and took the time to explain exactly what happened with our unit and provided excellent service. I would be very happy to see this provider if our HVAC had trouble again.
We just had a full AC system installed by Southport Heating & Air, and honestly, the whole experience was refreshingly smooth. From the first call to the final walkthrough, these guys were straightforward, on time, and clearly knew what they were doing.
The person who came out for the initial visit didn't try to upsell us or rush us into anything. He walked through the house, asked the right questions, and laid out our options clearly. We felt like we were talking to someone who actually wanted to help us make a good decision — not just close a sale.
Install day was equally impressive. The crew showed up when they said they would, worked cleanly, and when they...read full review