About Hardy Quality Air, Inc.
Hardy Quality Air, Inc. in Watsonville is known for its excellent customer service and efficient HVAC solutions. Customers often praise the company's prompt scheduling, with many able to get same-day appointments in urgent situations. A technician named Ricardo has received consistent praise for his professionalism, quick assessments, and effective repairs, including replacing motor assemblies and thermostats. He is appreciated for being responsive, thorough, and for explaining problems clearly. The team is known for being neat, friendly, and professional, with trucks that are clean and good looking. The business is highly recommended for its care, professionalism, and commitment to customer satisfaction. Customers mention that the office support is excellent, and the crews are communicative and clean up after themselves, making it a top choice for furnace repairs and duct cleaning. Ricardo is described as an asset to the company with his expertise and congenial manners, providing great service and resolving issues efficiently, even in urgent situations.
We were very satisfied with the service that Hardy Quality Air provided. Ricardo and Carlos were friendly, professional, and willing to explain the details of what needed to be done. Lillian in the office was also extremely helpful. We would definitely call them for assistance in the future.
Our project included a major repair and rebuild of a radiant heat system installed by Hardy 20 years ago. Ricardo and Chris used their extensive knowledge and dedicated focus to bring our elaborate system back to life. Our floors are warm once again!
In addition, both of these young men were truly delightful, smart and kind! We will continue to do business with Hardy, Ricardo and Chris into the future.
The Hardy team did a great job replacing our old gas furnace. Our old one had failed just before Christmas, but they were able to fit us into their schedule so we weren't shivering through the holidays. They installed the new Carrier furnace in one day, and it has worked well ever since. I highly recommend them.