About Optical Center | Kaiser Permanente Walnut Creek Medical Center
Optical Center at Kaiser Permanente Walnut Creek Medical Center provides a convenient experience for eye exams and eyewear purchases. Many patients appreciate how easy it is to schedule appointments, sometimes as soon as the next day, and that appointments are usually on time, making visits quick and simple. The staff in optometry, blood testing, and pharmacy are often described as friendly and helpful. One visitor shared relief when pharmacy staff provided an emergency medication refill while they were away from home, showing a strong commitment to patient care. While parking can be limited with narrow spots, the overall impression is that the center focuses on patient satisfaction and quality service. Patients have praised staff like Daniela for their knowledge and professional suggestions, especially when choosing glasses. Assistance with cataract surgery and lens rechecking has also been highly valued, with staff like Sheila helping select frames and informing patients about benefits such as free glasses from Kaiser Medicare and cataract surgery. Dr. Kevin Tomita was commended for being thorough, discussing options and risks clearly, and answering all questions, leaving patients confident in their decisions.
The reason is TOTALLY because of Debbie Hahn. She is knowledgeable in every single way. She listens, she is thorough when explaining in all I need to know. She is patient and the best optician my husband and I have ever been fortunate to work with. I had several different glasses (Computer Glass, Progressive Reading Glasses (2 styles) and a back up for each. Two different sunglasses - Progressive (and backups for each). She advised if a type of glasses I chose would not work and why. Each time I returned I asked specifically for her! So recommend to a friend? Absolutely! She is GREAT!
The technician, was extremely helpful. I am getting new lens for a frame that i am not using because my current frame was bent. I had my current straighten by another technician, which really did nothing to fix my frames. This time the technician worked with my Frame until it fitted me perfectly. Thank you for fixing my current frames and looking forward to my new lens I ordered on my older frame.
The optical tech was amazing! She help me 2 years ago. She made the experience fun and was very knowledgeable. I will make an appointment with only her in the future. Registration clerk was amazing as well