About LensCrafters
LensCrafters is dedicated to providing quality eye care and a wide selection of premium lens solutions and designer eyewear brands. They accept most vision insurance plans and welcome all prescriptions. Customers have had positive experiences with the helpful and knowledgeable staff, who go above and beyond to assist them in finding the right glasses or lenses. The opticians are described as kind, sweet, and patient in explaining options and making recommendations. The doctors, like Dr. Whitney Ng, are praised for their expertise and attention to detail in caring for patients. The entire staff is friendly and accommodating, creating a pleasant and comfortable environment for customers. LensCrafters is praised for its excellent customer service and ability to meet customers' eyewear needs, including offering discounts and rush services when needed. Overall, it is a favorite location for customers in the East Bay.
Timothy was very helpful in my purchase of my Versace eyeglasses. He was very knowledgeable about everything regarding anti-reflective the anti-blue. It was a quick and easy purchase.
Lenscrafters downtown Walnut Creek is fantastic. Wonderful Optometrist. Will is an excellent technician, both on the clinical side and the retail end. I would insist on Will, I have had less than stellar assistance from other staff on the retail side.
I looked everywhere and this was the best place that had the most selection of great frames. Worked with Will at the Walnut Creek branch who went out of his way to help me with a problem I had with my glasses. Loved the customer service and cheery attitude!