About Kaiser Permanente Walnut Creek Medical Center -Teen Clinic
Reviews for Kaiser Permanente Walnut Creek Medical Center -Teen Clinic
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Kaiser Permanente Walnut Creek Medical Center - Teen Clinic provides attentive and efficient service, particularly during busy seasons like cold, flu, and COVID times. The pharmacy staff work hard to process prescriptions quickly, ensuring patients can get the care they need without delay. The technical support team, exemplified by a representative named Andido, offers empathetic and professional assistance, helping patients navigate issues with their accounts and providing reassurance. In labor and delivery, the care from the nursing and medical staff, such as Christina RN and Dr. Park, is noted for being friendly and supportive, making the monitoring process smooth and comforting. Overall, the clinic is recognized for its compassionate care and commitment to patient satisfaction.
I had a very disappointing experience with Dr. Autal. During my visit, she attempted to treat an infected tooth, which was extremely painful, and then charged me $3,000 for a root canal. After the procedure, I noticed my tooth had a strange texture and had turned black and yellow, even though my teeth were healthy before the treatment.
Throughout the visit, she also made rude and unprofessional comments, including suggesting that I needed Botox and a facial. This behavior felt completely inappropriate and gave the impression that she was more focused on making money than providing quality care to her patients.
On a positive note, the other staff members...read full review
Worst Kaiser I ever been too I recommend going to any Kaiser but this one this place is like a jail hospital I walked in the door and they had me empty my pockets for the security guard and go through a metal detector then the nurses on duty proceeded to ask private medical questions in the waiting area for all to hear no Dr. patient privilege here
they really mean it about not to bring any valuables in the room. While staying in ICU staff helped themselves to taking my power cords and power block costing me $100 to replace. Very Classy