VCC: Durian

Nov 2022

I have never had a problem with visits and neither has my husband whenever we take our daughter. But, he had dropped a physical form off about over a week ago for her daycare on base and I tried calling VCC Durian but it's tough to get ahold of them directly SO the lady over the phone for VCC said that she left them a message to call me. I never received a call and she needs it for daycare so I headed over there after work today. While sitting in the waiting room, I overhear the doctor saying some things about the form and sounded kind of annoyed? So, she approached me with a little bit of an attitude saying she couldn't fill it out since she didn't see my daughter on her last visit, that it has to be the other doctor. Understandable. But, the way she approached me wasn't professional at all. I was told that they have been trying to get the other doctor to fill it out but it hasn't been successful. I don't know if she was having a bad day or what but as a parent who is JUST wondering about a FORM, I did not appreciate being talked to rudely. BUT I WILL SAY THIS. The lady that helped me at the front desk was REALLY helpful and gave me a slip in the meantime to give to my daughters daycare on base and said she'll have the other doctor fill it out first thing Wednesday morning so I can pick it up then. She was amazing!