About Superior Air
Superior Air, a reputable HVAC company based in Visalia, CA, has been providing high-quality services since 1994. The company's skilled technicians are known for exceeding customer expectations. As the only factory-authorized Carrier dealer in Tulare and Kings County, they offer advanced products backed by a 100% Customer Satisfaction Guarantee. Customers consistently praise the staff for being excellent, courteous, and professional. Technicians are on time, thorough, and friendly, creating a positive experience. Services include installation, repair, and maintenance, with optional discounted annual checks. Communication is prompt, with email reminders and text updates. Customers appreciate the reliable and reasonably priced services, often recommending Superior Air to others. Recent reviews highlight the company's exceptional service. Customers have reported that technicians like Jorge and Brandon are knowledgeable, friendly, and always on time. Their responsiveness and willingness to explain details, such as the operation of new HVAC systems, leave a positive impression. Customers also value the company's honesty and fair pricing, with no attempts to upsell or recommend unnecessary services. The installation process is described as quick and stress-free, with technicians ensuring that everything is clean and functioning well. Customers are happy with how their new systems work, enjoying cool and comfortable homes.
When my AC went out I had the company we have an annual membership with come out to diagnose the issue (I won’t name them here but it’s a large HVAC company in the Central Valley). They quoted me $7,000 dollars to fix the unit but most likely would need a full replacement ~$30,000.
Fortunately I got a second opinion and contacted Larry with Superior Air. He helped us diagnose what was actually wrong with the AC unit and $400 later our unit was back up and running with 1 part replaced. Furthermore, he provided a realistic plan to fix 1 other part if the first part didn’t do the trick. 1 week later the $400 part is still doing its job. More importantly, my eyes were opened to potential misleading “diagnostics” by some of the bigger companies in the Hanford area and how they try to trap you into spending a lot of money (I wouldn’t say it’s a scam, but it’s pretty close to one). Without Larry and Superior Air’s insight, I may have fallen into the big companies trap. Thanks Larry!
Jorge was the technician that came out to service our HVAC system. Very polite and professional. I appreciate the email, photo, and information regarding the technician coming out.
He tested the system, checked it, and tested again. We were not able to replicate the issue. Advised to call back if the issue arose again. The issue happened in January. It is now almost the end of April and the issue did not occur again.
Thank you for the food events you sponsor.