Sep 2026
I was never told that my tax preparer of 30 years, David Cook retired in December 2025. The only reason I found out was that I sent him an email in March re my tax returns and the auto email reply informed me. I called the office and my taxes are being prepared by Stephanie Ozuna. I didn't know her (though per her LinkedIn she has been with them since 2001). She did a great job prepping my taxes. But I'm knocking off stars for not telling Dave's clients that he retired and sharing the qualifications of Stephanie. I had to look them up on the website before I was assured she could handle the job.
