About American Leak Detection - Veteran Owned
American Leak Detection - Veteran Owned is a reliable and efficient service for leak detection and repair. Customers appreciate the prompt response, often being scheduled within days. The team's thorough evaluations, led by knowledgeable professionals like Andy and Greg, allow them to accurately locate leaks, even in challenging areas such as under concrete. They are transparent about their pricing, including the cost of materials like helium used for detection, which leads to a comprehensive understanding of the expenses involved. Customers have noted the reasonable costs for both detection and repairs, with estimates provided to manage expectations. The office manager is described as highly competent, addressing customer concerns with ease and professionalism. The company's approach ensures that customers feel supported throughout the process. Many clients express a desire to return to American Leak Detection for any future needs, highlighting the peace of mind they gain from the service. Overall, American Leak Detection stands out for its honesty, timeliness, and excellent customer care, making it a top choice for anyone facing leak issues.
This is the second time I have had American Leak Detection at my house to find an irrigation leak. I'm happy to say that they are two for two. This one was a little more challenging because the flow rate was not great, but they still found it, with a little bit of helium! We found the breached PVC 90° elbow about 2 1/2 feet deep exactly where they placed their marker.
Our HOA has had the best luck with this company vs a few others when American was not available. Andy is professional, knowledgeable, and deserving of 5 stars. Front office staff is also professional and responsive. We will use them exclusively if we can.
Upon the recommendation of a plumber, I hired American Leak Detection to find the source of my gas leak. I explained the urgency of the situation, and the office manager was willing to squeeze me into the schedule sooner. Andy with American leak detection arrived on a Monday morning to evaluate the gas pipes. He found where the highest concentration of gas was located, but unfortunately, given the fact that the pipes are submerged in concrete, I needed to arrange to have another gas pipe installed. Here is what I appreciate about this company: (1) they were very honest about their prices, which included the price of the helium used to detect the leak (total $680- $300 of which was for the helium) [other companies left the helium or hydrogen combination off of their estimates], 2) the evaluation was completed in a timely manner- Andy arrived as scheduled and was thorough in his evaluation. While the service was an unfortunate necessity, I appreciated the comprehensive evaluation- particularly the photos included in the assessment and the use of spray paint to identify gas entry points.