Reviews for UPS Access Point location
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 10AM - 7PM
Sunday: Closed
Tips
accepts credit cards accepts android pay wheelchair accessible offers military discount bike parking
Ratings
Google: 3.5/5UPS Access Point location
14526 Sherman Cir # C, Van Nuys
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Ups did very bad service and never text or call me when they deliver expensive things. I lost my monitor as they just put it and no reminder. For another items, they took two days to put it in this place and the staff here is not friendly. The package damaged.
I really hope you never get a package re-routed here from UPS. I went there today to pick up a package that was time sensitive for work. The company who sent the package put my boss' name as the receiver but sent it to me. Blue Point would not release the package to me even after I showed my federal ID proving my address, showed them all of my tracking notifications, and showed them the original order. UPS customer service online said they could release my package, but these guys wouldn't. My boss even called them. I'm beyond frustrated at the lack of common sense customer service. I understand they are worried about liability but for F@$k's sake, after all that the package...read full review
I'm honestly beyond taken by surprise. I'm pretty certain my password hasn't been compromised but now, I'm not sure. I received a thank you from the owner of this business saying thank you for the review. I know of this place but have never been inside(I used to live in the area.) Then I read the nightmarish reviews of poor services and paid reviews. I don't know how they managed this and I have contacted yelp to help with this issue. I NEVER posted a review from this place.