Van Nuys CDJR is a dealership that offers a positive car buying experience. The sales staff are praised for being helpful and non-pushy, going the extra mile to ensure customer satisfaction. The dealership is known for providing competitive pricing and efficient paperwork processes. Customers appreciate the team's dedication to finding the best deals and accommodating their needs, which has led to repeat business.
The dealership has a Parts Department with courteous, professional, and knowledgeable staff who help customers find the perfect fit for their Jeep Wrangler models. They even assist with installation, making the process easy and convenient.
Overall, Van Nuys CDJR is a customer-focused dealership that provides a positive experience for its customers, from the sales team to the Parts Department.
****WARNING**** Avoid this place at ALL costs! Absolutely horrible customer service and incompetence. They will keep your car and never follow up with you, only to find out they hadn't even ordered the parts. Had terrible experiences with them years ago with another Jeep and my wife warned me not to give them another chance. As always, she was right. This place shouldn't even be in business.
The service is poor. I left my car for inspection last Friday and they didn't answer the phone. I don't think they even checked the car! Very bad service. 😫😫
Worse dealership to ever go to...rip you off put additional options you don't need and say its mandatory just so you can get the car you want. Just so end up over paying and they get there commissions higher. Don't even follow up if the car is working properly...which it doesn't.
6110-6114 Van Nuys Boulevard, Van Nuys, CA 91401
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
