About rooter patrol plumbing
Rooter Patrol Plumbing is a reliable plumbing company serving the Los Angeles area. They have a team of professional plumbers who provide swift and efficient service for both small and large plumbing jobs. Customers praise the company's responsiveness, with plumbers arriving quickly to address issues. They are known for their helpful and courteous service, making the experience pleasant even during stressful situations. The company uses advanced tools like camera inspections to accurately diagnose problems. Rooter Patrol Plumbing is also committed to customer satisfaction, offering fair pricing and credits when necessary.
Can't recommend this company enough. I had a clogged toilet and had a rooter from another company come-in. He tried to open the clog for an hour unsuccessfully and told me I need an idrojet (turned out I didn't). He charged me full price even though he wasn't able to open the clog. I called Rooter Patrol Plumbing and was told that if they won't be able to open the clog- I won't be charged. Jose arrived shortly after. He opened the clogged toilet with a snake within minutes. He was professional, nice and honest (which is big in my book). I'm going to use only this company from now on.
I had called Rooter Patrol Plumbing for a clogged drain after a horrible visit from another plumber. They sent out Jose within one hour, and he was so helpful and such a pleasure when he arrived. He was able to address our issue very painlessly, and got it fixed immediately. Not only was Jose and his team able to help us out with our problem, they were all extremely professional and accommodating.Since then, any problem that we've had, Jose has immediately come out and helped us fix the problem as soon as possible. The entire experience, starting with the office staff, has been so pleasant and painless! Everyone is extremely professional, helpful and very considerate....read full review
I called rooter patrol because of the $49 promotion the plumber tried to unclog the drain but some point snaking did not work he recommended camera inspection to locate the problem after camera inspection the problem was much bigger, the main sewer pipe was broken causing back up. Paying for the camera to look for the issue was totally worth it and then the company credited camera inspection charge at the end. They were very professional with proof of images. I am very impressed with their customer cost. They are a very reliable company.