Dr Dianne Navoa was very thorough and explained everything which I needed to know including cost, type of procedure to be done and why she is doing such procedures. She’s very accommodating and patient with my questions and feel like she cares about my concerns. Highly recommended! Marisabel (front office) was also nice and professional and answered all my inquiries! First time visiting the office and I highly recommend OSVI.
Diane Clark-Brown
Mar 2026
Dr.Kivnick has always answered my many questions. I feel she is always concerned about my welfare.
B R
Mar 2026
So grateful to have Dr. Alexandra Kivnick as my dermatologist. She is incredibly kind, professional, thorough, and thoughtful. The office space is very clean and staff are helpful and courteous.
Mirko Minaya
Feb 2026
I had a positive experience with Dr. Alexandra Kivnick at OSVI dermatology. She was incredibly patient, kind, and truly took the time to listen to all of my concerns. I never once felt rushed during my appointment. She spent a generous amount of time explaining everything clearly and providing updated, thoughtful advice tailored to my situation. She is both efficient and thorough, which is such a rare combination. I highly recommend Dr. Kivnick to anyone looking for a knowledgeable and compassionate dermatologist.
Andrew Solis
Feb 2026
Friendly staff, treatment has worked overall for my eczema and I highly recommend this office
Karen Yoder
Jan 2026
I visited this office summer of 2025. I waited 10 minutes for someone to come to reception. I noticed a sign that said there was a $2.50 convenience fee for using a credit card $49.00 and under and a $3.50 charge for anything over $50.00. They're going to charge me $2.50 for a $5 copay? Fine. I'll just pay cash. I had to fill out forms on a tablet. I was required to fill out credit card information, even though I was paying cash. No medical office has ever required credit card information from me. EVER. I had to enter it twice because the program malfunctioned. Then the manager had to input it herself. There were two questions I declined to answer because they were totally inappropriate. Once I was taken back, I had to wait another 10 to 15 minutes while they verified I could be treated because the doctor that was in the office was a different doctor than was listed on my referral paperwork. The doctor that examined me was nice and professional and made a recommendation to freeze some spots on my face. Then she said I had to make an appointment to come back in 2 weeks for the freezing. WHAT???!!! I told her I have been having this done for years and I have always been treated the same day. She said because I have an HMO that they needed to get pre-authorization; otherwise, they might not pay. I asked her if this was a new policy because I have always had an HMO. She just reiterated that they needed to get pre-approval. Thank goodness I am retired. If I were still employed and I had to take another afternoon off work, I would have been furious! I reported all these things to my primary care. Now that I have a PPO, I would still never go back to this office because it left me was such a bad impression.
Katherine Winovich
Dec 2025
I continue to be so pleased with OSVI - friendly, capable and knowledgeable staff and the absolute best dermatologist around!!
Shauna Rhoades
Nov 2025
Dr. Kivnick is wonderful! It took me two years to find someone to help me, and she did a fantastic job. Office staff is professional and friendly, easy to make an appointment as well. Five stars.
Maricielo Rodriguez
Jul 2025
Terrible service, the customer service team is super bad and rude
Tod paris
Jul 2025
Had a small squamous cell item removed by Dr Tang . As always she was terrific, timely and very professional . I would highly recommend her and all others in the office!
Rey de Jesus
Dr Dianne Navoa was very thorough and explained everything which I needed to know including cost, type of procedure to be done and why she is doing such procedures. She’s very accommodating and patient with my questions and feel like she cares about my concerns. Highly recommended! Marisabel (front office) was also nice and professional and answered all my inquiries! First time visiting the office and I highly recommend OSVI.
Diane Clark-Brown
Dr.Kivnick has always answered my many questions. I feel she is always concerned about my welfare.
B R
So grateful to have Dr. Alexandra Kivnick as my dermatologist. She is incredibly kind, professional, thorough, and thoughtful. The office space is very clean and staff are helpful and courteous.
Mirko Minaya
I had a positive experience with Dr. Alexandra Kivnick at OSVI dermatology. She was incredibly patient, kind, and truly took the time to listen to all of my concerns. I never once felt rushed during my appointment. She spent a generous amount of time explaining everything clearly and providing updated, thoughtful advice tailored to my situation. She is both efficient and thorough, which is such a rare combination. I highly recommend Dr. Kivnick to anyone looking for a knowledgeable and compassionate dermatologist.
Andrew Solis
Friendly staff, treatment has worked overall for my eczema and I highly recommend this office
Karen Yoder
I visited this office summer of 2025. I waited 10 minutes for someone to come to reception. I noticed a sign that said there was a $2.50 convenience fee for using a credit card $49.00 and under and a $3.50 charge for anything over $50.00. They're going to charge me $2.50 for a $5 copay? Fine. I'll just pay cash. I had to fill out forms on a tablet. I was required to fill out credit card information, even though I was paying cash. No medical office has ever required credit card information from me. EVER. I had to enter it twice because the program malfunctioned. Then the manager had to input it herself. There were two questions I declined to answer because they were totally inappropriate. Once I was taken back, I had to wait another 10 to 15 minutes while they verified I could be treated because the doctor that was in the office was a different doctor than was listed on my referral paperwork. The doctor that examined me was nice and professional and made a recommendation to freeze some spots on my face. Then she said I had to make an appointment to come back in 2 weeks for the freezing. WHAT???!!! I told her I have been having this done for years and I have always been treated the same day. She said because I have an HMO that they needed to get pre-authorization; otherwise, they might not pay. I asked her if this was a new policy because I have always had an HMO. She just reiterated that they needed to get pre-approval. Thank goodness I am retired. If I were still employed and I had to take another afternoon off work, I would have been furious! I reported all these things to my primary care. Now that I have a PPO, I would still never go back to this office because it left me was such a bad impression.
Katherine Winovich
I continue to be so pleased with OSVI - friendly, capable and knowledgeable staff and the absolute best dermatologist around!!
Shauna Rhoades
Dr. Kivnick is wonderful! It took me two years to find someone to help me, and she did a fantastic job. Office staff is professional and friendly, easy to make an appointment as well. Five stars.
Maricielo Rodriguez
Terrible service, the customer service team is super bad and rude
Tod paris
Had a small squamous cell item removed by Dr Tang . As always she was terrific, timely and very professional . I would highly recommend her and all others in the office!