About Bay Cities Pet Hospital Inc: Rios Norma J DVM
Bay Cities Pet Hospital Inc. is a highly recommended veterinary clinic known for its exceptional care and compassionate staff. Many clients have been bringing their pets, including dogs and cats, to the hospital for over 30 years, expressing happiness with the treatment their furry companions receive. Dr. Rios and her support team are praised for treating pets as if they were their own, making visits enjoyable and stress-free. Patients, like a pug named Tiger Lily, show excitement about going to the vet, highlighting the friendly and welcoming atmosphere. The clinic has made improvements in efficiency and organization, especially during the pandemic, enhancing the overall experience with scheduled appointments. Clients appreciate the reasonable pricing and the Thrive Plus membership for added benefits. With a long history of dedicated service, Bay Cities Pet Hospital is trusted by pet owners for thorough medical analysis and treatment, ensuring pets receive the best care possible.
I’ve trusted Bay Cities Pet Hospital for over 30 years. This is the first time since I was a little girl that I don’t have a dog, and that alone says how big a role they’ve played in my life. Dr. Rios has always been my first choice — personable, compassionate, and truly invested in her patients. The appointment-only system now makes visits much smoother, with less waiting and easier parking, which matters when you’re already stressed. When my boy Jake was battling kidney disease, the care and kindness from the entire team meant everything. Sarah, the office manager, was wonderful in helping manage his visits and fluids. Stephanie was incredibly patient and kind — teaching me how to give fluids at home during a very stressful visit (Jake wasn’t thrilled, but she handled it with such calm and care). Jake ended up trusting the process as time went on. Emily and Christina were also amazing — always warm and genuinely compassionate. Losing Jake was heartbreaking, but knowing he was treated with love and care made a difference. When I’m ready to adopt again — and I will — this is the only place I’ll go.
Yes. Highly recommend them. They’ve been taking care of my Shih Tzu, Millie for the last four years. Very happy there with all of the staff. Thank you all.
Dr. Rios & her support staff have been AWESOME since day 1! We’ve been bringing our fur babies, cats (Baby Kitty; Ruby & Sassy) & pup (Cleo) to Bay Cities since 1993’ish. 😬 Our babies have been cared for as if they were their own! Prices are very comparable to others & even better with their Thrive Plus membership! Thanks Dr. Rios & ladies for treating us like family.