Bay Cities Pet Hospital has been a trusted veterinarian for many pet owners, with some customers visiting for over a decade. The hospital has helped pet owners through tough financial times, offering payment plans. Recently, there have been changes due to COVID-19, with appointments and communication mainly handled over the phone. However, some pet owners prefer in-person visits to see their pets firsthand and get a better understanding of their condition.
The hospital is often busy, with appointments sometimes scheduled a month in advance. For urgent care needs, some clients have chosen to go elsewhere due to wait times. There was an unfortunate case where a cat became severely ill and passed away within two days after an appointment was scheduled. Despite this, the staff has been praised for providing excellent care and boarding services. Customers appreciated how their pets were well taken care of, especially during boarding, with their pets returning in good spirits and clean.
Overall, Bay Cities Pet Hospital is recommended for routine checkups and boarding. Pet owners with urgent concerns might want to consider other options until the hospital can better manage its current wait times, but many have expressed gratitude for the caring staff and the quality of services provided.
Dr. Rios is the best! She loves all her patients and really does her best to look out for them. It is hard to find a great place and this one is really good. Emily is so helpful getting you on last minute. The whole team is friendly and makes your pet feel at ease.
From start to finish, I am always impressed with our experience at Bay Cities Pet Hospital. We have been bringing our dogs here for at least 30 years. I feel like they are much more reasonably priced than some other local vets without compromising any of the quality. The office staff are incredibly kind and accommodating. They recognize my dog Oliver when he comes in and call him by name. I have appreciated all of the doctors over the years. Their newest doctor, Dr. Walker, is wonderfu! She was so thorough and responsive. All of the doctors here take time to understand understand what's really going on with your Pet and And we never feel rushed. Highly recommend!
After a horrible experience at my previous vet, Dr. Rios and the whole team took such good care of my Boxer Tulip. Cut her nails, gave an allergy shot, exam with minimal issue. No animal likes getting a nail trim but the team got it done. Thank you all so very much! It is such a relief knowing I do not have to worry anymore.
20447 Hawthorne Boulevard, Torrance, CA 90503
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