About Kaiser Permanente Thousand Oaks 365 E. Hillcrest Drive Medical Offices
Kaiser Permanente Thousand Oaks Medical Offices is praised for its efficient system and attentive medical care. Patients highlight the minimal wait times for appointments, a stark contrast to their previous experiences with other providers. The clinic is commended for its comprehensive patient records, ensuring doctors have a complete understanding of each individual's medical history. Patients express gratitude for the kind and compassionate physicians they have encountered, particularly mentioning Dr. Henry and Dr. Ardalan for their attentiveness and ability to alleviate healthcare anxiety. While some reviewers note positive experiences with the staff at the urgent care, they offer mixed feedback regarding the doctors. Overall, Kaiser Permanente Thousand Oaks Medical Offices is lauded for its excellent service, with patients emphasizing the positive impact of its streamlined system and dedicated medical professionals.
As though it makes any difference to anyone... but on further review of multiple different departments' performance at this facility [in the last year or year and a half in particular] I would have to say noticeable improvements are beginning to take shape...thus three stars changes to four.
Dr. Khodabakhshian and his nurse, Ingrid, are both very compassionate and caring professionals. They always listen carefully to me and take appropriate action. They are a great asset to Kaiser.
I had a CT test ordered by my Cardiologist. It was outsourced to an outside company (Radnet). Their staff forget to tell me to get lab work. When I arrived for the test they told me I couldn't get the test done because the lab work wasn't done. When I arrived at Kaiser, Thousand Oaks, Advice Nurse
Lindsey RN listened to what happened and resolved my issue in a timely manner. She was professional, caring and knew that I was upset. Her calming voice put me at ease. Thank you, Lindsey.