About Flooring 101
Flooring 101 is a premier flooring center with over 50 years of excellent service. The company's family-owned business has built a reputation for providing top-notch service, with staff members like Keressa and Hector going above and beyond to ensure customer satisfaction. With a vast inventory of carpets, hardwood, laminate, luxury vinyl tile, and ceramic tile & stone, Flooring 101's showrooms in Simi Valley, Ventura, Oxnard, Thousand Oaks, Goleta, Santa Maria, and Bakersfield offer the latest flooring innovations and designs from major national brands. The company provides free in-home measurements and estimates, professional installation, and advanced cleaning and maintenance services to make the experience of buying and enjoying new floors a pleasure.
My husband and I have used Flooring 101 three times now. I love the selection of carpet, engineered wood and vinyl. Keressa was great. Great customer service, no pressure sales and easy to work with.
I like the carpet. It was well installed. The person I dealt with was fine, but I admit to being a little annoyed that the thank you card from them asking for this review was addressed to my husband, when I was the person who called or emailed them every time. Just every day sexism I guess.
Great customer service (particularly Keressa) through the whole process. She met with me at my house to see the area that we wanted re-floored and then met with me several times at the store to look at samples and see what might work best. She was very thorough through the entire process and I knew what to expect at all times.
We had carpeting removed and Vinyl Plank Flooring put in.