About Flooring 101
Flooring 101 is a premier flooring center with over 50 years of excellent service. The company's family-owned business has built a reputation for providing top-notch service, with staff members like Keressa and Hector going above and beyond to ensure customer satisfaction. With a vast inventory of carpets, hardwood, laminate, luxury vinyl tile, and ceramic tile & stone, Flooring 101's showrooms in Simi Valley, Ventura, Oxnard, Thousand Oaks, Goleta, Santa Maria, and Bakersfield offer the latest flooring innovations and designs from major national brands. The company provides free in-home measurements and estimates, professional installation, and advanced cleaning and maintenance services to make the experience of buying and enjoying new floors a pleasure.
Great customer service (particularly Keressa) through the whole process. She met with me at my house to see the area that we wanted re-floored and then met with me several times at the store to look at samples and see what might work best. She was very thorough through the entire process and I knew what to expect at all times.
We had carpeting removed and Vinyl Plank Flooring put in.
This was going to be a 1 star rating due to to an issue with rippling of carpet in three of my bedrooms (which Flooring 101 had installed) and after 5 months of trying to resolve the matter with Anndrea, with many, many headaches and being ignored time and time again, Ian Newton stepped up and understood how straightforward the issue was and had it fully resolved within a week - including the repair. I can not praise Ian enough for his professionalism and timeliness. Thank you, Ian.
Had nothing but a positive experience from start to finish. Keressa Garland was so helpful and attentive with our flooring choice and with the complete process. Highly recommend Thousand Oaks Flooring 101