About LensCrafters at Macy's
LensCrafters at Macy's is dedicated to providing quality eyecare and a wide selection of premium lens solutions and designer brands like Ray-Ban and Oakley. They accept most vision insurance plans, making services accessible to many customers. Reviews praise the exceptional customer service, with staff members who assist multiple customers efficiently and without rushing. The staff go out of their way to help find the right frames and ensure glasses fit perfectly. The eye doctor is described as wonderful, providing thorough and professional care. Customers appreciate the more intimate setting, where they feel they receive personalized, one-on-one service. Staff members like Marvin and Meah are highlighted for their top-quality service and attentiveness. Overall, this location is highly recommended for anyone seeking optical services.
⭐⭐⭐⭐⭐
I had an excellent experience at Macy’s LensCrafters with Marvin and Prician. From the moment I walked in, they were friendly, attentive, and genuinely interested in helping me find the best pair of glasses. Marvin took the time to understand my needs, asked thoughtful questions, and offered clear, patient guidance on frame style, lens options, and coatings. Prician did a fantastic job explaining the different lens technologies and helping me compare pricing and insurance coverage. Thank you Both.
I want to thank Ashlee and her team member Who helped on Saturday 12/20/25 at 2:50 pm they both helped in finding my order. My original pick up order was at the Lenscrafter store in the mall, but they sent me to the Macy’s location in case it was in that area. They was wrong it was there they just didn’t look right thanks to Ashlee was able to track my order where it was located and helped me way better than the actual store in the mall. Will definitely go to this location in the Macy’s LensCrafters store instead they actually took their time and Looked thoroughly even though I wasn’t there in that location. Their customer service was phenomenal . I will refer...read full review
Hey!!! This is the smoothest and easiest visit I’ve had with any eye doctor. Dr.Linda made me feel very comfortable and did an amazing job! The other girls working there are so kind, I wish I could name them all but I did talk to Cecilia! She is wonderful, made great conversation, and helped me with pricing so I could get something in my price range :)