PAMF Family Medicine Sunnyvale Center

Dec 2025

One of the most disappointing and unethical medical organizations I’ve dealt with.

I have repeatedly been charged unnecessary and excessive amounts, despite having insurance and despite bills already being settled. Most recently, today, I received a bill of $341 for a “new patient travel doctor appointment” from TWO YEARS AGO—a visit that was already paid for and closed.

In the past, I was charged $700 for routine blood work and $350 for an urgent care visit, both of which were supposed to be covered by insurance. Yet I ended up paying everything out of pocket. Each time, there is confusion, retroactive billing, and no accountability.

This...read full review

Dec 2025

My PCP is good, but I am extremely upset with how my labs were handled at Sutter Health. During my annual physical, a few routine screening tests were ordered. Without informing me or getting my consent, Sutter sent some of my blood samples to an OUT-OF-NETWORK lab, even though other tests from the exact same visit were correctly routed to an in-network lab.

This undisclosed split-routing resulted in a huge, completely unexpected bill for preventive tests that should have cost me nothing under my insurance. This is unacceptable. Patients deserve clear communication about where their labs are being sent and whether those labs are in-network, not surprise charges...read full review

Jul 2025

They kept cancelling my OB appointment on the same day, throughout my pregnancy. And no one is taking care of it at all. It’s not a trustable institution for patients. We don’t get needed help at the right time. I’m so sick of the last min cancellation.