About Dr. Gary Gold & Associates, Optometry, Inc
Dr. Gary Gold & Associates Optometry, Inc. is a long-standing business in Sunnyvale, California, known for its exceptional service and friendly atmosphere. The practice offers a wide selection of high-quality frames, ranging from designer brands to more affordable options. They use top-notch labs to manufacture lenses, guaranteeing excellent vision correction. Patients praise the staff for their helpfulness and willingness to go the extra mile. The optometrist and technicians are described as fantastic and dedicated to ensuring a seamless experience for each customer. Dr. Gary Gold himself is highly regarded for his expertise and friendly demeanor. However, some customers have expressed concerns about the service quality deteriorating over the years, with issues like charging for glass cleaner liquid and rushing through eye exams. Despite these concerns, the practice has a loyal customer base, with some having been visiting since the late 80s or early 90s. Customers appreciate the expertise of the staff, particularly Stacey, who is praised for her ability to find the perfect glasses.
Been going here for years and they are always amazing. Today i went to pick up my glasses and went a little after they closed, they still accommodated me and let me take my glasses home. 100/100 service. Also shout out to Ruby (I think thats her name if i remember) super friendly and personable. The staff is the best.
Been going here for over a decade. Went in for a routine checkup, mentioned that my right eye prescription was a bit off, and that it was closer to my left eye prescription now, but said I did not want to change it if it cost extra to change the prescription, since it was still within tolerances. Doctor said I could talk to the manager and proceeded to change my prescription, then they informed me halfway through the process that it was gonna cost $400 more. Since these are ortho k lenses I am using, a refit usually entails 2-3 visits over the course of a month, which would entail the high price. Since the doctor just copy and pasted the left eye prescription to my right...read full review
Great office with friendly and welcoming staff. Dr. Salsabilian was very helpful and professional, did a thorough exam, and took the time to explain everything clearly and patiently.