About Kaiser Permanente Pharmacy
Kaiser Permanente Pharmacy is a large health maintenance organization with multiple locations in California. While it has a strong presence in the state, some patients have expressed concerns about its operations. One common issue is short staffing, which can lead to delays and inefficiencies. Patients have reported long wait times for appointments, lab tests, and prescriptions. Additionally, there seems to be a disconnect between different departments, leading to communication breakdowns. Some patients have also expressed frustration with the scheduling process and the lack of specialized care in certain locations. On the other hand, many patients have praised the quality of care provided by Kaiser Permanente's medical professionals, including doctors and nurses. The short stay surgical unit, in particular, has received high marks for its excellent care and bedside manner. Overall, while Kaiser Permanente Pharmacy has some areas for improvement, its medical staff is dedicated to providing good care to its patients.
They're always busy but there really isn't any other choice
Once you have your turn, they're very nice but you have to wait a long time. But like I said, if you're a Kaiser member, you really don't have a choice. It would be nice if they could make it more convenient for everyone. I guess they try
I picked up prescription here today. I was impressed how organized the pharmacy was, the only problem is, The counseling was too loud that everyone in the room can hear what the Pharmacist was talking about! She shouldn’t be speaking too loud!
Maybe not as personal of an experience as a small hometown pharmacy, but pretty much the closest thing you're going to find these days. the staff are always helpful, and since they recently expanded their pickup area it has gotten quite fast, even with lines out the door