About Optical Center | Kaiser Permanente Stockton Medical Offices

The Optical Center at the Kaiser Permanente Stockton Medical Offices provides excellent service and care. Customers praise the quick service, knowledgeable staff, and helpful guidance throughout the process. The receptionist and specialist, Vanessa Bautista, are described as pleasant, courteous, and knowledgeable, making the experience seamless. Patients appreciate the efficiency, with one customer able to complete the entire process of selecting frames, setting the prescription, and paying in under 30 minutes. Overall, the Optical Center is highly recommended for its quality service and care.

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Reviews for Optical Center | Kaiser Permanente Stockton Medical Offices

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Sep 2025
When my wife and I went to Kaiser Permanente Optical Dept. we were greeted by a very pleasant and helpful receptionist. The receptionist directed us to the specialist Vanessa Bautista. Vanessa Bautista was very courteous, polite, helpful and knowledgeable. She guided us every step of the way! In my honest opinion, VANESSA BAUTISTA IS A GEM OF THE KAISER PERMANENTE OPTICAL DEPARTMENT.
Aug 2025
I stopped by on my way back from the pharmacy to possibly see about picking up a pair of glasses from my prescription for reading, but wasn’t sure if it was going to be a hassle. Sometimes I just drop by to look and see if maybe I can get something done without it being a long wait or a lot of effort. Wow, today was the day because everyone in this department was there to help! I registered, picked a pair of frames, had my prescription set, ordered my glasses and paid in less than 30 minutes. Amazing!
Aug 2025
Erika was so helpful, experienced, and sweet. She was all business all along providing a personal touch. She helped me settle on a pair of frames, which is always difficult to do. Thank you