About SERVPRO of South San Francisco City/San Bruno
SERVPRO of South San Francisco City/San Bruno is a water, fire and mold damage restoration company serving the Peninsula and San Francisco Bay Areas. The company has been operating since 2007 and is dedicated to providing excellent customer service. Customers praise SERVPRO for its professionalism, responsiveness, expertise, transparency, and thoughtfulness. They note that the owner is hands-on, spending time on the phone answering questions and personally inspecting damage. His experience, knowledge and clear communication are highlighted as major strengths. Customers appreciate his willingness to educate them about the process and provide helpful information, especially during stressful situations. SERVPRO offers a range of services including water damage cleanup and drying, fire and soot damage cleaning, odor removal, and mold remediation. They work with insurance companies, property managers, and homeowners. Their team is described as respectful of belongings and thorough in their work, ensuring that properties are left clean and dry after restoration. The crew is friendly, efficient, and takes great care in their work.
I had only a couple of days to prepare the house to care for an elderly family member. The carpets were pretty rough and the bathrooms were in a bad way, especially the shower stalls. I spoke to Shawn on a Friday, he came by on Saturday to look at what needed to be done and provide an estimate, and by Monday morning he and his crew were hard at work. Shawn was very accommodating and professional, and he and his crew, Chris and Nolan, really went about their work with vigor. When they were done a few hours later, the place looked fantastic - the carpet and kitchen floor hadn’t looked that good in years, and they had restored the bathrooms and shower stalls to...read full review
Shawn came and help us with water coming into the house. He let us know that the drain needs to be clean out. Thank you Shawn!
We haven't even started working with this company yet and already feel like I've known Shawn and Crystal forever. The conversations have been real, genuine and uplifting- not the typical business small talk. These are the kind of people you want in your corner. They truly care and want to build people up.