Water Heaters Only, Inc

Mar 2024

I was given a 4 hour time window for the installer (Thomas B) and he called me shortly after 9 and notified me that he would have to pick up the water heater from the warehouse (30 gallon heaters were not normally kept in inventory). He called again when he he picked it up and gave me the time he expected to arrive. Once he arrived he inspected the old heater (24 years old) located in the crawl space under the house, gave me a quote and told me that more more earthquake reinforcement should be put in for safety reasons. I accepted the quote. He drained and removed the old heater, installed the new one, built additional reinforcement and tested the system for functionality...read full review

Mar 2024

Justin was our Technician. He arrived punctually and throughout the installation, he was outstanding: super courteous, very knowledgeable and communicative. Once done, he was meticulous in his clean-up and then gave us a full explanation of everything he had done. In our estimation, he deserves a 10-Star Rating!!!!

Mar 2024

Long story short, fantastic service provided by Water Heaters Only and technician Thomas B. If anyone is living in San Diego I would highly recommend Thomas B. as your next technician because of his high degree of knowledge, the meticulous work he provides, and the honest craftsmanship. My water heater flame went out and when I tried the pilot re-lit the flame would not stay on. After considering replacing the storage water heater, Thomas B. made a last-ditch effort to replace the thermocouple and to our luck, it worked! The flame stood strong and Thomas even waited over a couple hours to ensure the flame did not fade. Overall, I am very pleased with the quality work...read full review