About Sharp Rees-Stealy Santee Physical Therapy
Sharp Rees-Stealy Santee Physical Therapy provides exceptional healthcare services with a team of dedicated and compassionate professionals. From primary care physicians to specialists, radiology, laboratory, pharmacy, optical, and urgent care services, patients receive comprehensive care under one roof. The facility offers same-day or next-day primary care appointments and an urgent care center open every day. The staff, including Bianca, Julia PT, Nancy PT, Javier, and Claudia, goes above and beyond to ensure patients feel cared for and valued. Dr. Amro Mahmoud is praised as a great primary care physician, making patients feel comfortable and confident in their care. The facility is modern, clean, and well-equipped, with a friendly and helpful staff. Patients appreciate the convenience of having all their healthcare needs met in one location, with a team that truly cares about their well-being.
Beautiful facility, but on when you are on Medicare, you still need in-peron visits to your primary MD in order to get referrals to specialists. All I wanted to do was make an appointment with a gastroenterologist to establish care and seek another opinion of a current GI problem. I hoped to have a gastroenterologist closer to home. It seemed simple enough. Instead I was told by the specialist's office that I needed a referral from my primary care MD. I messaged my primary care MD to request a referral and stated the reasons why. Instead, I received an message to first make an in-person appointment with my primary care MD. (Are they kidding?) I called my primary care MD's office and was told that it is standard practice at SHARP to force patients to have visits with their primary care doctors before a referral is granted. I explained that I have MD-inflicted disabilities that severely restrict when I can do things, and that if I have to make a primary-care-MD appointment every single time I need a referral to a specialist, I will have to stop seeing SHARP/Sharp Rees-Stealy specialists and take my care elsewhere. Life has to be about more than constantly going to doctors when it isn't even needed as some rote matter of protocol. Maybe it is some presumed way for them to save money---if the primary care MD can solve the problem, then no need for a specialist. I don't know. Otherwise, I have been happy with my primary care MD. (Scripps is NOT like this, and I wish SHARP/Sharp Rees-Stealy would take Scripps' lead on this matter of protocol.)
Go Bianca you rock! Here's why: My oh my we all need to get our immunizations for flu and covid. Recently I was visiting the Sharp Rees-Stealy Santee site for healthcare needs, and I saw a sign outside the building saying covid-19 shots were being given at a clinic on the first floor and around back in the same building. The sign said "by appointment only." Turns out it was the first day the covid-19 shots were available. When I went inside the facility to my destination appointment department on the 3rd floor, I mentioned that sign and its requirement of an appointment to the very nice person who was checking me in ~ Bianca. I also said it would be great to get the shot that day, but I didn't have an appointment for it. Bianca is the super kind Sharp rep who was helping me. After she checked me in, she got up, walked downstairs and around to the back of the building, to see if I could get in for that shot even without an appointment. Then she hiked all the way back up the stairs to the 3rd floor, and happily told me she had checked with the immunization team, and I could go to the shot clinic after my visit upstairs. Wow! Sure enough, after my visit I drove around to the back, went into the clinic, and quickly received the new covid-19 shot! This kind of excellent initiative by Bianca is so commendable and I am very grateful to her for it. She went above and beyond, or ~ as was the case ~ below and beyond and then back up and beyond! Thank you Bianca, I feel extra cared for by your super help! Thank you to the shot clinic team too. But today I say: Go Bianca you rock!The SRS Cuyamaca crew are FABULOUS!Julia PT has incredible intuitive healing gifts that are helping me regain the ability to walk. Without falls! We'll get there. Her focus is on aligning and strengthening a complex combination of important body mechanics so I don't suffer new injuries. She is patient and brilliant all the time :)Nancy PT helps me on days when Julia is out of town. Her astute read on what a body is doing creates an intelligent approach to healing. She has helped dial in and build on what Julia is teaching me :)Javier is a PT Tech whose jolly personality makes everyone feel a little better on rough days. Like, the WHOLE PT room ~ and it's a giant place! :)Claudia at check-in has a knack not just for knowing who you are behind that covid mask, but also for welcoming folks every day with a winning smile. She makes you feel like you matter :)There are many more wonderful people on this exceptional SRS Santee team. What shines through from all of you is your sincerity. Each of you makes a huge positive difference in the world. THANK YOU SO MUCH to each of you, from this hard-working nurse who pays your kindness forward by caring for others who have their own health challenges.Like they say: "Teamwork makes the Dreamwork!"And your whole crew ROCKS!
Dr. Amro Mahmoud~ Great doctor! I never would have chosen a male primary, being a young adult woman, but when auto assigned to one...I decided to see how it went. He's been wonderful for my past several visits/check up's and I have had absolutely no concerns with care. Great hire, Sharp!