Redwood Veterinary Clinic is a well-regarded veterinary clinic that provides fast and high-quality service. The clinic has a team of friendly and efficient staff, including skilled veterinarians who have successfully treated a variety of pet health issues, from a dog with a foxtail up its nose to a puppy that ate something it shouldn't have. The clinic is known for its patient and accommodating approach, even for new pet owners. Many clients appreciate that the staff builds relationships with the animals and genuinely cares about their well-being, rather than prioritizing money. However, some clients have expressed frustration with the clinic's COVID-19 policies, such as mandatory mask-wearing and restricted access to certain areas, which they feel are unnecessary given the current low case rates in the area. Overall, Redwood Veterinary Clinic continues to be a trusted choice for pet owners seeking compassionate care for their furry friends.
This place is amazing! It's nice to finally deal with a Veterinary clinic that actually cares about the animals, and where the money isn't first priority. The entire staff seems to build a relationship with your animal. Just an all around great experience. Thank you Dr. Exelby for your kindness and great explanation of what was going on with Coco. This is the most comfortable we've been at the Vet.
My dog was diagnosed with gastric and splenic torsion. He was stabilized at Petcare East, who advised me that he needed emergency surgery ASAP; it was 2am. Petcare told me that I would need to transport him to Oakland because that was the only surgeon available. I contacted Redwood vet and they told me they were stabilizing two critical patients, but would be willing to perform surgery on my dog as soon as they were done, and to bring him by. I was so beyond thankful for this!! I arrived and the receptionist was so pleasant and efficient! They took my boy in and I went home. They continued to call me with updates throughout the night and into the next day. I feel like the vet seemed passionate about his job, and made decisions that would be in the best interest of my dog. He will remain there for the next 48-72 hours, and the day vet told me I can come by to visit him whenever I would like. I am so pleased with my experience at Redwood vet!
Amazing!!!! So thoughtful and just beyond a 5 star service. My dog had an ear infection and it took about an hour and half to be seen on a Friday night. The bill was less than my vet would have charged for a normal visit. This will now be our vet from now on. Thank you to the Dr and staff.