Reviews for Perfect Pass Pools
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Google: 2/5Perfect Pass Pools
122 Calistoga Rd #230, Santa Rosa
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Complete Incompetency - this company was hired by my home warranty company to take a look at my pool heater/plumbing - the heater is not covered as it is not hooked up. I understand that but they offered zero suggestions on where to move forward from there. As far as the pool plumbing- there is a leak that i have already diagnosed at the union joint that feeds the return to the pool pump - i was hoping to use my home warranty that i paid for this repair. But this company concluded that there is no leak and my filter is just clogged( all the filter needs is a backwash, as i cleaned it a little over a month ago) avoid this company at all cost. They are sham and just want...read full review
Horrible company! Absolutely not professional, incompetent and impossible to deal with..They filed a report for my home insurance company and they misdiagnosed the problem, so the insurance denied the claim.I had to call a rispected and qualified company to diagnose the problem again, and finally have the job done correctly.Stay away from them, they could cost you a huge waste of money and time!!
We were having an issue with our hot tub and Jose came out and diagnosed and fixed the issue within two days. Very happy with the service we received and not too sure about the negative reviews left by others… don’t always trust negative feedback… we had absolutely no negative experiences with this company and will use them again if we are ever in need of services!