Reviews for Pacific Carpet Cleaning & Restoration, Inc.
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.6/5 Map & Location
5347 Skylane Blvd, Santa Rosa
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We’d used PCCR for 10 years of carpet cleaning before our 1st water damage in a downstairs bathroom. Since we’d always received such good service, they were the obvious choice to call in an emergency. Their quick response time, help navigating the insurance quagmire & their respect for our home made me glad we chose them. So 10 years later, when we had a water damage in our kitchen, we didn’t hesitate to call PCCR for the emergency response! They had a respectful team at our home within an hour & guided us seamlessly through the mold remediation process. We couldn’t be happier with the quality of the work, attention to detail and personal attention we received...read full review
This is the second time in less than two years that I needed the services of PCC&R. They were contacted by my insurance company and I continue to be extremely impressed! During their first visit, the project manager and the owner arrived to assess the water damage. Then, their crew protected the areas near the ceiling work in the dining and kitchen followed by removal of the ceiling areas in order to dry the areas. They check the moisture readings to make sure everything is dry, and their clean up is spotless. I most highly recommend PCC&R! Every step in their service process is exceptional. If you need mitigation work, they will impress you with their professionalism.
The fire damage occurrence which resulted in extreme smoke damage throughout our house required the services of Pacific Restoration. We had to leave our house with only immediate clothing and personal items because of the toxic environment that had also developed from the smoke damage. Pacific Restoration Company was assigned the major task of packing everything out of our house and garage so that it eventually was an empty shell. This was necessary for the contractor and other smoke damage specialists to clean and eliminate the toxicity so that we could live in our home safely again. Pacific Restoration has the highest standards of service and they take their responsibilities seriously. They helped us with an unexpected problem with our insurance company, and their staff were very friendly and courteous. I highly recommend this company for any of their services that may be needed!