About UPPAbaby Hub Service Center & Showroom
UPPAbaby Hub Service Center & Showroom is a unique and exceptional destination for families, offering complimentary stroller maintenance, car seat checks, and personalized service. The business is known for its expert UPPAbaby Tech Team, who provide helpful recommendations and assistance to meet the needs of each family. Customers have praised the team for being super helpful and for their top-tier customer service. One customer highlighted the amazing service when their RumbleSeat broke during a flight, noting how professional and friendly the staff, including Jennavy, was in guiding them through the replacement process. The entire team is welcoming, often inviting families into the lounge for kids while they wait. Another customer shared their positive experience of having a wheel issue resolved under warranty in under 10 minutes, expressing gratitude for the quick service. They felt reassured knowing they could rely on their UPPAbaby stroller every day. Overall, the UPPAbaby Hub Service Center & Showroom provides incredible cleanings, customer service, and personalized assistance tailored to each family's needs. The team is friendly, accommodating, and knowledgeable, exceeding expectations with their attention to detail. The waiting area is clean and comfortable, making visits enjoyable for families.
I took my Vista to get cleaned and it looked amazing afterwards!!! I didn’t realize how dirty it was until I got it back - it almost looked brand new! The desk girls were really nice and friendly; the process itself was fast and easy. I’ll definitely come back for another cleaning, and recommend for all Uppababy owners to do so! 10/10 overall experience
Wow, just wow!
I can't remember the last time I had such exceptional customer service. The women who work here at their Santa Monica location deserve a raise! I hope UPPAbaby realizes what exceptional employees they have in these two women.
The team here is absolutely fantastic, so friendly and helpful. They really put the experience above and beyond. We love our stroller and travel system and are so happy we have this resource in our backyard for tune-ups and any troubleshooting.