Sea Wellness Spa

Apr 2022

The spa is located inside lovely Casa Del Mar. It is quite tiny and intimate, has everything you might need including soft robes and slides to change. Our deep tissue massage experience was impeccable: Lisa technique is the true perfection ( polished through 20 years of service !) and Liv(?) is absolutely amazing therapist as well. The temperature of the room, a heated pad underneath, a heavy feel blanket, hot wet towels, the product they use, etc. small details created pleasurable flawless experience. After the treatment, enjoy a comfy relaxation area with some tea & snacks. *I believe it is the same spa people for both Casa and Shutters.

Jun 2018

I don't ordinarily write reviews, but I feel obligated to share my poor experience at Sea Wellness Spa. I have visited countless spas all over the country, so I write this review with plenty of other good experiences to compare it to. The good: Scheduling was a breeze. I thought it seemed a little unorthodox to not provide a phone number (it seems that appointments are only scheduled via an online form), but I was able to secure the services I wanted on the date/time requested. My husband and I scheduled 90-minute deep tissue massages and facials (60-minute gentleman's for him and 90-minute oxygen for me). Just before we began our massages, a staff member let us know that the esthetician who was supposed to perform my husband's facial called in sick. We were disappointed, but they offered us some products to make up for the last minute cancellation. This was unnecessary and unexpected, but we were touched by the gesture. Additionally, my massage therapist was very sweet. It was an effective and relaxing service. The bad: The spa as a whole simply does not meet the standards of the rest of the hotel (the spa is located inside of the Casa Del Mar). In fact, it feels like the spa was a complete afterthought. The space is super tiny. The relaxation lounge is so small that it feels like you're walking into a closet. The locker room situation - absolutely embarrassing. There is only one restroom, one shower, and no designated area for changing, unless you want to change right in front of the door that could swing open at any moment. Because of this poor locker room design, another guest was changing in the restroom, which just so happened to be the only women's restroom on site. I needed to use the restroom, so I asked a staff member if there were any other ladies' rooms nearby. The only option presented to me was to enter the men's locker room and use the men's restroom. Gross. It probably goes without saying that all of the other basic spa amenities you'd expect to find at a hotel of this caliber, (such as a steam room and sauna, hot tea and so on) are also missing from this establishment. I could've overlooked these issues if the rest of my experience on site was top-notch, and as previously mentioned, my massage was very nice. However, my facial can only be described as hellacious. The esthetician was so aggressive during extractions that I actually burst into tears when I couldn't take the pain anymore. Keep in mind that I receive facials regularly, and have done so for many years. I am familiar with the process. I have NEVER experienced extractions so forceful, and an esthetician so unsympathetic. My skin was unbelievably irritated and inflamed afterwards. Two days post-treatment, and I am still experiencing not only redness and inflammation, but also scabs from the extractions. Unacceptable. I'm shocked and disappointed. I don't want a refund. I don't want or expect anything from the spa or Casa Del Mar in an attempt to make up for this terrible experience. I just wish I hadn't scheduled anything with Sea Wellness Spa in the first place, and believe that other guests should know what they're getting themselves into before visiting.

Nov 2011

As the prior reviewer stated, the spa is pretty small but very beautiful. I've gone twice now for massages -- my 1st was experience was nice; my 2nd was perfection. The one constant is the spectacular service -- everyone that I had interacted with was just so thoughtful, gracious and on top of things. Both times I came later in the day (Thurs and Fri at 5/6ish) and by the time I came out there was some great live music in the hotel lobby -- I highly recommend building in time to enjoy it if your service is scheduled for the evening. The spa validates parking for a discounted rate -- I believe it was $5 or $6 on my visit.