Best Service Department Ever !! I wish I bought my car from them, Ppl here are outstanding! Alex Service Manager, Saved us TONS of money & treated us like Royalty !! Definitely referring All my Friends & Family!
About BMW of Santa Monica Service Center
The Santa Monica BMW Service Department is highly regarded for its outstanding service and customer-focused approach. The skilled staff, led by the Service Manager, provides efficient and cost-effective solutions, treating customers like royalty. The department offers convenient amenities such as a video-based status update and discounted Uber service, ensuring a smooth and satisfying experience. Customers appreciate the professionalism and support from team members like Alex V. and Pablo Penilla, who go above and beyond to deliver excellent service. Whether handling major repairs or routine maintenance, the department aims to make every visit seamless and trustworthy.
Reviews
Chris Myers was awesome to work with. Chris facilitated a smooth experience and provided excellent, knowledgeable customer service. I appreciated that Chris had definitive answers and direction, and that he went the distance to call the provider company for my vehicle service contract to get pre-authorization for the repair. Looking forward to working with him in the future. A+
Johnathan was so much help, super insightful and answered every question we had. He made the experience so smooth, easy and overall great
Photos
Hours
Monday 7AM - 7PM
Tuesday 7AM - 7PM
Wednesday 7AM - 7PM
Thursday 7AM - 7PM
Friday 7AM - 7PM
Saturday 8AM - 4PM
Sunday Closed
Good to know
- accepts credit cards
- free wi-fi
Location
1366 12th Street, Santa Monica, CA 90401
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