1408 Montana Ave, Santa Monica
Wed 9AM - 8PM
4.7
★★★★★
285 reviews
“I had a free afternoon while visiting from out of town, and the humidity was absolutely beating my hair. I called last minute hoping to get a wash and wear my natural curls, and they squeezed me in without hesitation with Kate 🩷
From the moment I walked in, everyone was incredibly kind and welcoming. They paired me with Kate, who took the time to really listen to what I wanted and then made even better suggestions. I left with the most gorgeous curls, and within minutes of leaving the salon, at least five people stopped me to compliment my hair!
Then… the humidity got me again! booo 😂 I called back, and they graciously squeezed me in again to help fix it. Alanea took such great care of me the second time, and she was an absolute sweetheart.
The level of customer service here is truly exceptional. They never made me feel like an inconvenience, even though the frizz was definitely my own doing. Everyone genuinely wanted me to leave feeling confident and happy with my hair.
10/10 experience. I’ll absolutely be back every time I’m in town, and next time I’m planning ahead so I can finally book a QiQi treatment! Thank you, Kate, Alanea, and the entire team for making my hair so beautiful 💕”