Tips & Reviews for Ispa

price range: average accepts credit cards street parking bike parking gender-neutral restrooms massage chairs pedicures

  • Oct 2021

    I went yesterday to get a manicure. I was not even looked at for 45 MINUTES. They didnt actually start working on me until a full hour after I got there. Two other individuals walked in and were taken care of before me. I know they didn't have appointments because I called to make one and they said they don't take appointments. The lady who did my nails was RUDE. She hurt me two times using a certain tool, I clearly went "Ouch" and jolted my hand away from her and she said NOTHING in return. Not an "Are you okay?" or "I'm sorry." Super unprofessional and just terrible to deal with as a customer. Nails were fine nothing special. Will be going somewhere else next time where...read full review

  • Mar 2021

    Today, March 9, 2021, the woman who I've used several times cut my big toe and laughed as it bled above the nail. Maybe she was embarrassed? She was SO rough with a metal tool pushing my cuticles back she cut my cuticles with the tool and it bled a lot! The attached photo my toe had stopped bleeding but it is still painful later in the evening.

    She also DID NOT SOAK my hands before the manicure and when I asked the "manager" who was in charge she answered, "we never did that!" I've been a customer there for  many years  and they always soak my hands and I have no idea why she is making up something?  I've never had my nails done  anywhere they didn't soaks...read full review

  • Feb 2020

    It's hard for me to write this because I have been a loyal customer and have been going to this nail place for 5 years at least 2x per month. In the past few months I'd notice my gel manicures would chip at the top very easily and I'd be stuck with a not very nice look for another 12 days until I'd go back. Friends explained that they weren't sealing the tops correctly which led to the quick chips. I mentioned it to them but I'm not sure if they understood because it kept happening. This week I went in and said I would just do a regular mani pedi and they suggested a quick dry, whIch sounded great. I was confused as the total came to $74 and I only pay $72 for the gel...read full review

Photos

Hours

Monday: 10AM - 7PMTuesday: 10AM - 7PMWednesday: 10AM - 7PMThursday: 10AM - 7PMFriday: 10AM - 7PMSaturday: 10AM - 7PMSunday: 10AM - 6PM

Ratings

Google Google: 4.3/5 Yelp Yelp: 3/5 Nextdoor Nextdoor: 4 ❤️

Ispa

1117 Montana Ave, Santa Monica

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